Terms and Conditions

This page sums up the house rules that apply when you open an account and play at Raging Bull Casino. The full Terms and Conditions stay the binding text, and you accept them when you register.

Who can play

You need to be 21 or the legal gambling age where you live, whichever is higher, and we can ask for proof of age at any time. Players in Canada are welcome. You are responsible for making sure online gambling is legal where you live before you deposit, and your location can affect access, bonuses, free chips and deposit methods.

One account per player

Each player and each household may hold one account. Extra accounts can be closed at once, and their winnings and bonuses cancelled. Keep your registration details accurate and your password private, because false details can lead to suspension.

Verification

Before a payout we check your identity. Expect to send photo ID, a recent utility bill with your full name and address, and the front and back of any card you used to deposit. We may also ask for a selfie or a small deposit to confirm a crypto wallet. Until documents are checked we can pause wagering or some account features.

Deposits

Deposits must come from payment methods, bank accounts or cards registered only in your name. Deposit fees are shown on our website, and your own bank may add currency or international charges. A deposit can appear in your balance before the payment is fully confirmed. If it later fails, winnings from that credit are limited.

Withdrawals

We review each request within 7 to 10 business days, and once it is approved the payment follows in another 7 to 10 business days. Payouts start at $100 in most cases and can be as low as $20 for some methods or offers. Up to $2,500 is sent each week, more for higher VIP levels, and the monthly cap is $10,000, or $5,000 when your balance is at least ten times your deposits. If you wager your deposit at least once there is no commission. Otherwise an 8% fee applies, at least $4. Card depositors are paid by bank wire, crypto depositors in crypto.

Bonuses

Each promotion is available once per person, household, e-mail address and shared computer. Unless a promotion says otherwise, bonuses need 40x wagering when you play slots, keno, bingo, Plinko, board and scratch card games, and 60x on table games and video poker. Baccarat, craps, roulette, Pai Gow Poker, live dealer, tournaments and progressive games cannot be played with a bonus. Redeem a deposit bonus before you bet with that deposit. You may use one bonus at a time, and deposit bonus amounts are removed when you cash out.

Free chips

Unless an offer says otherwise, the most you can withdraw from a no deposit free chip is its face value, and that cap is never below $100. You can claim it while your balance is no higher than $3 and no withdrawal is pending. If you have never deposited, free chip winnings are paid in crypto, usually Litecoin, after a one-time $11 Litecoin verification deposit.

Fair play

Game results come from the RNG software, and the record on our server is final. If you get disconnected, logging back in restores the balance you had before the interruption. A malfunction voids the affected live dealer bets. Cheating, collusion, bots and abuse of software errors lead to closed accounts and forfeited winnings.

Inactive and closed accounts

An account unused for two years is treated as inactive and may be deleted after we notify you by e-mail. You can close your account by writing to Customer Support from your registered e-mail address or through live chat.

Complaints

Raise a dispute within 3 days of the wager in question, through Customer Service from your registered e-mail address. We aim to answer within 28 days, and you can also use the Central Dispute System. The terms are governed by the law of Anjouan. Raging Bull Casino is licensed there, licence No. ALSI-202409021-F12.